Privacy Policy

Effective Date: March 1, 2026

Welcome to 10Bet Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other identifiers.
Account Information: Username, password, payment details, transaction history, and account preferences.
Technical Data: IP address, browser type, operating system, device information, and browsing activity on our site.
Verification Data: Documents for identity verification (e.g., passport, driver’s license) required for regulatory compliance.
Marketing and Communication Data: Your preferences regarding receiving marketing materials and communication history.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage your account and services.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
To process transactions and payments securely.
To communicate with you regarding your account, promotions, updates, and customer support.
To improve our website, services, and user experience.
To detect, prevent, and address fraud, security issues, and other illegal activities.
To comply with applicable laws and regulations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where you have given it.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services and ensuring security, provided these do not override your rights.

4. Sharing Your Information

We may share your information with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to facilitate transactions.
Service providers and partners who assist us in operating our business, subject to confidentiality agreements.
Third parties involved in fraud prevention and security monitoring.

We do not sell your personal information to third parties.

5. International Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure that such transfers are made in compliance with UK data protection laws and that appropriate safeguards are in place to protect your data.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your data in certain circumstances.
Object to or restrict processing.
Request data portability.
Withdraw consent at any time where processing is based on consent.
Complain to the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised content. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

10Bet Casino
Privacy Officer
Email: [email protected]
Phone: +44 20 7946 0123
Address: 10Bet Ltd, 123 Gaming Street, London, UK, SW1A 1AA